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From598US$ /night
Check-in
03Jan2026Select date
Check-out
04Jan2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Carretera Cancun-Chetumal Km. 36.5, Riviera Maya, Cancun, Qroo,, Alfredo V. Bonfil, Mexico, 77500
-
Near Xoximilco
Great
8.3
8.3
/10
2.7
3.1
/5

Moon Palace The Grand Cancun All Inclusive, a 5-star resort-within-a-resort, offers elegance where luxury, technology and convenience meld together. This family-friendly paradise features multiple crystal-clear pools with oceanfront access to white-sand beaches and warm Caribbean waters.

Luxury Suite Amenities

Rooms at Palace feature double whirlpool tubs and 24-hour room service. Suites include private entrances, separate bedrooms, and executive lounge access while all accommodations offer air conditioning, flat-screen TVs with streaming services, and garden views.

Mexican Culinary Excellence

The royal flavors of Mexico come together in contemporary dining experiences where expert chefs transform classic ingredients into unexpected dishes. Only the finest and freshest ingredients are used with options to satisfy every palate.

Fitness and Recreation

Stay on course with fitness goals at Moon Palace The Grand Cancun with robust cardio and resistance equipment offering amazing views. Guests can pamper at Awe Spa with luxurious treatments while golfers enjoy the 27-hole Jack Nicklaus Signature course at nearby Moon Palace Cancun.

Caribbean Coast Location

Located 15 km from Cancun, the resort provides access to attractions like Piston Pueblo, Ventura Park Cancun, and Xoximilco all within 4 km. Guests can experience the warm sparkling waters of the Mexican Caribbean-perfect for kayaking, snorkeling, or relaxing.

Must-do experiences

  • Visit the Tulum ruins for breathtaking ocean views and history.
  • Savor cochinita pibil at La Habichuela for a local culinary delight.
  • Explore Mercado 28 for unique souvenirs and authentic street food.
  • Take a dip at Xcaret Park to experience nature and Mexican culture.
  • Stroll through the art district of Puerto Morelos for hidden galleries.
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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Grand Swim Up Suite Garden View
2 persons
77 m² 
1 King-size bed
Shower
Private pool
Grand Honeymoon Suite King Size Bed
2 persons
77 m² 
1 King-size bed
Shower
Coffee machine
Grand Deluxe Suite Garden View 2 at Punta Cana
2 persons
77 m² 
1 King-size bed
Shower
Coffee machine
Grand Governor Suite King Size Bed
2 persons
151 m² 
1 King-size bed
Shower
Coffee machine
Click button to see more rooms
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Price and Room Availability Calendar

Check availability and prices for your dates now!

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Non-smoking rooms
  • Wi-Fi
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Luggage storage
  • Locker room
  • Private beach
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Hairdresser
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre
  • Snorkelling
  • Horseback riding
  • Cycling
  • Tennis court
  • Bowling
  • Golf course
  • Billiard tables
  • Table tennis
  • Yoga class
  • Sports trainer
  • Aerobics
  • Fishing

Services

  • Paid airport shuttle
  • Valet parking
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Welcome drink
  • Happy hour

Dining

  • In-room breakfast
  • Restaurant
  • Poolside snack bar
  • Snack bar
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • Children's buffet
  • Board games
  • Children's play area
  • Toys
  • Kids club
  • Game room

Spa & Leisure

  • Rooftop pool
  • Heated swimming pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Aqua park
  • Live entertainment
  • Night club
  • Sun terrace
  • Garden area
  • Leisure/ TV room
  • Spa & wellness centre
  • Sauna
  • Steam room
  • Jacuzzi
  • Pedicure
  • Manicure
  • Body scrub
  • Facial
  • Treatment room
  • Body wraps
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage
  • Pool with view
  • Make up services

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Dressing area
  • Patio
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries
  • Sink

Media

  • Flat-screen TV
  • Direct dial telephone
  • AM/FM alarm clock
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Dining Onsite

Moon Palace The Grand Cancun All Inclusive features a delightful array of dining venues, offering an exciting mix of international cuisines and unique flavors. Whether enjoying a family buffet or indulging in a romantic dinner, every meal promises a warm atmosphere paired with exceptional dishes.
Moon Palace The Grand Cancun All Inclusive Alfredo V. Bonfil Restaurant photo
Moon Palace The Grand Cancun All Inclusive Alfredo V. Bonfil Restaurant photo
Moon Palace The Grand Cancun All Inclusive Alfredo V. Bonfil Restaurant photo

THE GRAND BUFFET

International
Ambiance
Family-friendly, Modern
Key Offerings
A vibrant buffet featuring live cooking stations with vegetarian, vegan, gluten-free, and dairy-free options. Diners can enjoy flavors from around the world in a lively atmosphere.
Reservation
No
Open for breakfast, lunch, and dinner from 06:30 - 16:00 and 18:00 - 23:00 daily.

JADE

Asian
Ambiance
Family-friendly, Modern, Romantic
Key Offerings
An enticing dinner menu focused on Asian cuisine with plenty of vegetarian, vegan, gluten-free, and dairy-free options in an atmosphere perfect for both families and romantic dinners.
Reservation
No
Open for dinner from 17:30 - 23:00 daily.

LE CHÂTEAU (Adults Only)

French
Ambiance
Romantic
Key Offerings
This elegant venue offers a refined French dining experience, ideal for couples looking to enjoy a romantic evening. Vegetarian, vegan, gluten-free, and dairy-free options are available.
Reservation
Yes
Open for dinner from 18:00 - 23:00 daily.

TAVOLA

Italian
Ambiance
Family-friendly, Modern
Key Offerings
Delight in hearty Italian dishes at Tavola, serving lunch and dinner with a welcoming ambiance. Vegetarian, vegan, gluten-free, and dairy-free meals accommodate diverse dietary needs.
Reservation
No
Open for lunch from 12:00 - 17:00 and dinner from 18:00 - 23:00 daily.

HABIBI (Lebanese Cuisine)

Lebanese
Ambiance
Family-friendly, Modern
Key Offerings
Savor the flavors of Lebanon with a menu that features vegetarian, vegan, gluten-free, and dairy-free options, available for breakfast, lunch, and dinner.
Reservation
No
Open for breakfast, lunch, and dinner from 07:00 - 16:00 and 18:00 - 23:00 daily.

JC STEAKHOUSE

Steakhouse
Ambiance
Modern
Key Offerings
Enjoy expertly prepared steaks and a variety of options for vegetarian, vegan, gluten-free, and dairy-free preferences, all served in a modern setting.
Reservation
No
Open for dinner from 07:00 - 23:00 daily.

CUSCO

Peruvian
Ambiance
Family-friendly
Key Offerings
Experience the vibrant tastes of Peru with a selection of vegetarian, vegan, gluten-free, and dairy-free options for breakfast, lunch, and dinner.
Reservation
No
Open for breakfast, lunch, and dinner from 07:00 - 16:30 and 18:00 - 23:00 daily.

CARIBEÑO

Caribbean
Ambiance
Family-friendly, Modern
Key Offerings
Indulge in Caribbean-inspired dishes available for breakfast, lunch, and dinner, with options to suit vegetarian, vegan, gluten-free, and dairy-free diets.
Reservation
No
Open for breakfast, lunch, and dinner from 07:00 - 16:30 and 18:00 - 23:00 daily.

CASA MIA

Mexican
Ambiance
Family-friendly, Modern
Key Offerings
Enjoy traditional Mexican flavors with an array of vegetarian, vegan, gluten-free, and dairy-free options available for dinner.
Reservation
No
Open for dinner from 18:00 - 23:00 on designated days.

LA CANTINA

Mexican
Ambiance
Family-friendly, Modern
Key Offerings
A delicious offering of Mexican cuisine available for dinner, with options for vegetarian, vegan, gluten-free, and dairy-free diets.
Reservation
No
Open for dinner from 18:00 - 23:00 on designated days.

LOS TACOS-SNACK

Mexican
Ambiance
Family-friendly, Traditional
Key Offerings
A casual dining experience serving Mexican snacks and meals available for lunch and dinner.
Reservation
No
Open for lunch and dinner from 11:00 - 23:00 daily.

SNACK SELVA

Ambiance
Family-friendly
Key Offerings
A laid-back snack service ideal for light bites.
Reservation
No
Open for lunch from 11:00 - 17:00 daily.

SNACK WATER PARK

American
Ambiance
Family-friendly
Key Offerings
Casual dining space serving American-style snacks for fun moments in the water park.
Reservation
No
Open for lunch from 11:00 - 17:00 daily.

THE GRILL

Argentinian
Ambiance
Family-friendly, Modern
Key Offerings
Taste the rich flavors of Argentinian cuisine with a variety of vegetarian, vegan, gluten-free, and dairy-free options for dinner.
Reservation
No
Open for dinner from 18:00 - 23:00 daily.

UNIQUE BAR AND SNACKS ADULTS POOL

Snacks
Ambiance
Modern
Key Offerings
A laid-back poolside setting perfect for enjoying light snacks and vibrant beverages under the sun.
Reservation
No
Open for lunch from 10:00 - 18:00 daily.

TAPAS AND VINO

Spanish
Ambiance
Modern
Key Offerings
Enjoy a delightful cocktail hour with a selection of tapas in a contemporary setting.
Reservation
No
Open for cocktail hour from 16:00 - 23:00 daily.

BOULANGERIE (Crepes, Ice Cream, Paninis and Snack Service)

Light Snacks
Ambiance
Modern
Key Offerings
Offering a delightful selection of crepes, ice cream, and paninis for a sweet or savory snack experience.
Reservation
No
Open 24 hours a day.

BEACH CLUB - SNACK AND BAR

Snacks
Ambiance
Modern
Key Offerings
Relax by the beach while enjoying convenient snack options and refreshing drinks.
Reservation
No
Open for lunch from 10:00 - 18:00 daily.

LOBBY BAR

Bar
Ambiance
Modern
Key Offerings
A vibrant meeting place to sip on cocktails and unwind after an exciting day.
Reservation
No
Open from 09:00 - 01:00 daily.

THE LIBRARY - SPEAK EASY BAR (Adults Only)

Bar
Ambiance
Modern
Key Offerings
An adults-only space providing a unique speakeasy experience for evening relaxation and camaraderie.
Reservation
No
Open from 18:00 - 01:00 daily.

WIRED LOUNGE - KIDS AND TEENS

Ambiance
Family-friendly
Key Offerings
A dedicated lounge for kids and teens, ensuring fun and relaxation.
Reservation
No
Open from 10:00 - 00:00 daily.

UNIQUE NIGHT CLUB (Adults Only)

Ambiance
Modern
Key Offerings
A vibrant adults-only night club atmosphere for lively entertainment and dancing.
Reservation
No
Open from 22:30 - 03:00 on select days.

THE NINTH PIN BOWLING AND SNACK BAR

Snacks
Ambiance
Family-friendly
Key Offerings
An engaging bowling experience complemented by a variety of snack offerings.
Reservation
No
Open from 10:00 - 01:00 daily.

CIRCUS (Kids Food)

International
Ambiance
Family-friendly, Modern
Key Offerings
Designed for kids, providing a joyful dining experience with kid-friendly international dishes.
Reservation
No
Open for dinner from 18:00 - 23:00 daily.

KASSETTE KARAOKE BAR (Adults Only)

Bar
Ambiance
Key Offerings
A fun karaoke bar for adults looking to enjoy lively entertainment and good company.
Reservation
No
Open from 18:00 - 00:00 daily.

Location

Carretera Cancun-Chetumal Km. 36.5, Riviera Maya, Cancun, Qroo,, Alfredo V. Bonfil, Mexico, 77500
Map view
Carretera Cancun-Chetumal Km. 36.5, Riviera Maya, Cancun, Qroo,, Alfredo V. Bonfil, Mexico, 77500
Nearby
Event hall
Moon Palace Arena
340 m
Restaurants
La Gondola
450 m
Carretera Cancun-Chetumal
Momo
1.2 km
Moon Palace Complex Adjacent to lobby
Palapa Fragata
1.1 km
Carretera Cancun-Chetumal Km. 340 Moon Palace Golf & Spa Resort
Explore Alfredo V. Bonfil
Explore the Surroundings
Top Attractions
Activities
Dining
Entertainment
Moon Palace
Moon Palace
11 minutes' walk
A luxury resort featuring stunning architecture and a world-class spa. Perfect for a leisurely stroll or dining.
Spa
16 minutes' walk
An indulgent wellness retreat offering massages and treatments. Ideal for relaxation after exploring the area.
Xoximilco
10-minute drive
A vibrant floating fiesta with live mariachi music and traditional Mexican cuisine. A unique cultural experience.
Ventura Park Cancun
Ventura Park Cancun
10-minute drive
An amusement park featuring water slides, zip lines, and adventure activities for all ages. Fun for the whole family.
Golf at Moon Palace Golf Club
16 minutes' walk
An 18-hole championship golf course designed for all skill levels. Rentals and classes available on-site.
Relaxation at the Spa
16 minutes' walk
A tranquil escape offering various massages and wellness treatments. Advance booking recommended for peak times.
Water Activities at Ventura Park
10-minute drive
Exciting water sports like jet skiing and snorkeling await. Rentals are available, and instruction is provided.
La Gondola
La Gondola
6 minutes' walk
Authentic Italian cuisine in a casual setting. Famous for its fresh pasta and homemade sauces; reservations recommended.
Momo
Momo
14 minutes' walk
A vibrant Japanese restaurant specializing in sushi and ramen. A lively atmosphere makes it a favorite among locals.
Palapa Fragata
Palapa Fragata
14 minutes' walk
A beachfront restaurant offering seafood specialties. Enjoy casual dining with panoramic ocean views.
Moon Palace Arena
5 minutes' walk
A dynamic venue hosting concerts and events, offering a lively nightlife experience. Check the schedule for upcoming shows.
Piston Pueblo
Piston Pueblo
10-minute drive
A lively bar with live music and themed nights. Great for socializing and enjoying local spirits in a fun environment.
Getting around
City Centre
Alfredo V. Bonfil29 min  ·  19.1 km
Airports
Cancun International Airport (CUN)19 min  ·  12.3 km
Isla Mujeres, Quintana Roo (ISJ)61 min  ·  40.2 km

Reviews and Ratings

Feedback from previous guests about their experience.
Guest reviews
5.0/10
based on 5 reviews
8.3
8.3/10 based on 320 reviews
Michelle
United States, January  2025
6.6/10

My stay at the hotel had its ups and downs. The rooms were comfortable enough, but the layout made it challenging for families, as they were quite spread out. Service was a mixed bag; while I encountered some friendly staff, others were untrained and not very accommodating. On a positive note, the location made it easy to enjoy nearby attractions, but the dining options could use some improvement in variety.

Rooms
7.0
The rooms were comfortable enough, but the layout meant they were too far apart from each other, which wasn't ideal for family gatherings.
Service
5.0
While I experienced some friendly service, I also encountered staff who were untrained and quite rude at times, which dampened the overall experience.
Location
8.0
The hotel is conveniently located, making it easy to explore nearby attractions and coffee shops, which I really enjoyed during my stay.
Dining
6.0
The dining options were decent, but I found the variety to be lacking, especially at breakfast.
Facilities
7.0
The facilities were okay, but nothing stood out as exceptional during my visit.
Jane
United States, January  2025
8.4/10

I really enjoyed my stay at this hotel, as the rooms were spacious and well-equipped, making for a comfortable experience. The amenities were impressive, and the overall vibe was relaxing. However, I did find the room distance a bit inconvenient since I needed a buggy to visit my family in other rooms. Also, some staff seemed a bit overwhelmed and could use more training.

Rooms
9.0
The rooms were spacious and well-equipped, providing an amazing atmosphere.
Service
7.0
While the service was friendly, there were some hiccups as staff seemed overwhelmed and could benefit from better organization.
Location
9.0
The hotel is located in a beautiful area, making it easy to take morning walks to a nearby coffee shop.
Dining
8.0
Dining experiences were elaborate, especially with vegetarian and vegan options available.
Facilities
9.0
The amenities were impressive, creating a relaxed and enjoyable atmosphere.
Andrea
United States, November  2024
7.0/10

I recently stayed at this park hotel and found it to be a solid choice. The rooms are spacious and well-equipped, making for a comfortable stay. I especially enjoyed the beautiful surroundings, but there was a downside with the distance between rooms and the need for a buggy to visit family members. Overall, it's a good value for money, but coordination could improve.

Rooms
8.0
The rooms are spacious and well-equipped, offering a comfortable retreat. However, they are quite far apart, and it can be inconvenient if you're visiting family.
Service
6.0
I found the service to be hit or miss. While some staff were friendly and hard-working, others seemed a bit unaccommodating, especially towards non-members.
Location
7.0
The hotel is surrounded by beautiful landscapes, and I enjoyed my daily walks to a nearby coffee shop each morning. However, accessing the beach was quite a challenge.
Dining
6.0
The dining experience was decent, but it didn't stand out to me. I felt options could be more elaborate to enhance the overall experience.
Facilities
8.0
Facilities were comfortable and generally well-maintained, contributing positively to my stay.
Spacious rooms
Distance between rooms
Jerry
United States, November  2024
7.0/10

I had a great stay at this hotel. The rooms were spacious and comfortable, though the layout made it a bit inconvenient as we needed a buggy to visit family. The staff was generally accommodating, but there were moments when they seemed less welcoming to non-members. The amenities were excellent, but accessing the beach could be tricky. Overall, it offered good value for money despite some minor drawbacks.

Rooms
8.0
The rooms were spacious and very comfortable, providing a good level of relaxation during my stay.
Service
7.0
Most of the staff provided friendly service, although the treatment of non-members could be improved.
Location
6.0
The location was decent, with some nice walks to local coffee shops each morning, though the beach access was not great.
Dining
Facilities
7.0
The hotel had excellent amenities, but the distance between rooms made it a bit less convenient for family gatherings.
William
United States, October  2024
7.0/10

I recently stayed at this hotel and found it had some excellent qualities but also a few drawbacks. The rooms were spacious and well-equipped, making for a comfortable stay. However, they were quite far from each other, so I had to rely on the buggy service to visit family. The staff delivered impressive service, but there were times when they seemed a bit untrained, which affected the experience. Overall, it offered good value for money, but it wasn't particularly family-friendly.

Rooms
7.0
The rooms were spacious and well-equipped but located too far apart from each other.
Service
7.0
The service was very good, with staff members working hard to assist guests, although some seemed a bit untrained.
Location
8.0
The hotel is nicely located for enjoying nearby activities, but the distance between family rooms can be inconvenient.
Dining
Facilities
6.0
The hotel has a good range of facilities but isn't ideal for families given the layout.
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
is available in for free.
Breakfast
At the hotel Moon Palace The Grand Cancun All Inclusive guests are invited to a full breakfast served for free. 
Pets
Pets are not allowed.
Languages
English, Spanish
Number of rooms:
1153
FAQs
About Moon Palace The Grand Cancun All Inclusive
What are the check-in and check-out times at Moon Palace The Grand Cancun All Inclusive?
Check-in time is at 15:00 and check-out time is by 12:00.
How far is Moon Palace The Grand Cancun All Inclusive from Cancun International Airport?
The hotel is located 14 km from Cancun International Airport, approximately a 20-minute drive.
What dining options are available at Moon Palace The Grand Cancun All Inclusive?
The hotel offers an Ă  la carte restaurant serving international dishes and a Mexican venue for regional options, along with multiple bars.
Does Moon Palace The Grand Cancun All Inclusive provide beach access?
Guests have access to a private beach area with sun loungers and beach cabanas.
Is parking available at Moon Palace The Grand Cancun All Inclusive?
Free private parking is available on-site without the need for a reservation.
What amenities are included in the rooms at Moon Palace The Grand Cancun All Inclusive?
Rooms are equipped with air conditioning, a flat-screen TV, a coffee machine, and complimentary toiletries.
Are there any nearby restaurants to Moon Palace The Grand Cancun All Inclusive?
Nearby restaurants include Bugambilias and Pier 8, both located within 1 km.
Does Moon Palace The Grand Cancun All Inclusive have a spa?
The hotel features AWE Spa, offering a range of luxurious treatments and wellness services.
Does Moon Palace The Grand Cancun All Inclusive offer business services?
The hotel has a business center with facilities for meetings and events.

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Moon Palace The Grand Cancun All Inclusive Alfredo V. Bonfil Restaurant photo

Moon Palace The Grand Cancun All Inclusive

8.3
Great320 reviews
19.1 km from center
538 US$
598 US$
per night
Mobile-only price