Moon Palace The Grand Cancun All Inclusive, Alfredo V. Bonfil
598US$
Get
up to 10% off
by reserving directly on our site
Key details
About the Hotel
Carretera Cancun-Chetumal Km. 36.5, Riviera Maya, Cancun, Qroo,,
Alfredo V. Bonfil,
Mexico,
77500,
Quintana Roo
-
Near Xoximilco
Great
8.3
8.3
/10
2.7
3.1
/5
Loved by guests
Water park
Really good service
User-friendly app
Delicious food
Warm greetings
Special treats
"There were numerous pools, so no one had to wake up at 6am to reserve sun beds."
Farid from United Kingdom
read full review
"The activities for kids are unreal water park has multiple levels for all ages, the dreamery play center itself was worth it for kids."
Darin K from Canada
read full review
"The hotel phone app is a huge advantage since it greatly simplifies the process of restaurant reservations."
Luis Gerardo
read full review
Moon Palace The Grand Cancun All Inclusive, a 5-star resort-within-a-resort, offers elegance where luxury, technology and convenience meld together. This family-friendly paradise features multiple crystal-clear pools with oceanfront access to white-sand beaches and warm Caribbean waters.
Luxury Suite Amenities
Rooms at Palace feature double whirlpool tubs and 24-hour room service. Suites include private entrances, separate bedrooms, and executive lounge access while all accommodations offer air conditioning, flat-screen TVs with streaming services, and garden views.
Mexican Culinary Excellence
The royal flavors of Mexico come together in contemporary dining experiences where expert chefs transform classic ingredients into unexpected dishes. Only the finest and freshest ingredients are used with options to satisfy every palate.
Fitness and Recreation
Stay on course with fitness goals at Moon Palace The Grand Cancun with robust cardio and resistance equipment offering amazing views. Guests can pamper at Awe Spa with luxurious treatments while golfers enjoy the 27-hole Jack Nicklaus Signature course at nearby Moon Palace Cancun.
Caribbean Coast Location
Located 15 km from Cancun, the resort provides access to attractions like Piston Pueblo, Ventura Park Cancun, and Xoximilco all within 4 km. Guests can experience the warm sparkling waters of the Mexican Caribbean-perfect for kayaking, snorkeling, or relaxing.
Must-do experiences
Visit the Tulum ruins for breathtaking ocean views and history.
Savor cochinita pibil at La Habichuela for a local culinary delight.
Explore Mercado 28 for unique souvenirs and authentic street food.
Take a dip at Xcaret Park to experience nature and Mexican culture.
Stroll through the art district of Puerto Morelos for hidden galleries.
View all
Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Grand Swim Up Suite Garden View
2 persons
77 m²Â
1 King-size bed
Shower
Private pool
room details
Grand Honeymoon Suite King Size Bed
2 persons
77 m²Â
1 King-size bed
Shower
Coffee machine
room details
Grand Deluxe Suite Garden View 2 at Punta Cana
2 persons
77 m²Â
1 King-size bed
Shower
Coffee machine
room details
Grand Governor Suite King Size Bed
2 persons
151 m²Â
1 King-size bed
Shower
Coffee machine
room details
Click button to see more rooms
Show all rooms
Show all roomsLess
Price and Room Availability Calendar
Check availability and prices for your dates now!
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
Non-smoking rooms
Wi-Fi
Free parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Locker room
Private beach
Lift
Currency exchange
ATM/Cash machine
Hairdresser
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Snorkelling
Horseback riding
Cycling
Tennis court
Bowling
Golf course
Billiard tables
Table tennis
Yoga class
Sports trainer
Aerobics
Fishing
Services
Paid airport shuttle
Valet parking
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Happy hour
Dining
In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Babysitting/Child services
Children's buffet
Board games
Children's play area
Toys
Kids club
Game room
Spa & Leisure
Rooftop pool
Heated swimming pool
Beach access
Beach umbrellas
Sun loungers
Aqua park
Live entertainment
Night club
Sun terrace
Garden area
Leisure/ TV room
Spa & wellness centre
Sauna
Steam room
Jacuzzi
Pedicure
Manicure
Body scrub
Facial
Treatment room
Body wraps
Back massage
Head massage
Full body massage
Foot massage
Pool with view
Make up services
Room features
Air conditioning
Mini-bar
Sitting area
Dressing area
Patio
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Free toiletries
Sink
Media
Flat-screen TV
Direct dial telephone
AM/FM alarm clock
Show more
Dining Onsite
Moon Palace The Grand Cancun All Inclusive features a delightful array of dining venues, offering an exciting mix of international cuisines and unique flavors. Whether enjoying a family buffet or indulging in a romantic dinner, every meal promises a warm atmosphere paired with exceptional dishes.
THE GRAND BUFFET
International
Ambiance
Family-friendly, Modern
Key Offerings
A vibrant buffet featuring live cooking stations with vegetarian, vegan, gluten-free, and dairy-free options. Diners can enjoy flavors from around the world in a lively atmosphere.
Reservation
No
Open for breakfast, lunch, and dinner from 06:30 - 16:00 and 18:00 - 23:00 daily.
JADE
Asian
Ambiance
Family-friendly, Modern, Romantic
Key Offerings
An enticing dinner menu focused on Asian cuisine with plenty of vegetarian, vegan, gluten-free, and dairy-free options in an atmosphere perfect for both families and romantic dinners.
Reservation
No
Open for dinner from 17:30 - 23:00 daily.
LE CHÂTEAU (Adults Only)
French
Ambiance
Romantic
Key Offerings
This elegant venue offers a refined French dining experience, ideal for couples looking to enjoy a romantic evening. Vegetarian, vegan, gluten-free, and dairy-free options are available.
Reservation
Yes
Open for dinner from 18:00 - 23:00 daily.
TAVOLA
Italian
Ambiance
Family-friendly, Modern
Key Offerings
Delight in hearty Italian dishes at Tavola, serving lunch and dinner with a welcoming ambiance. Vegetarian, vegan, gluten-free, and dairy-free meals accommodate diverse dietary needs.
Reservation
No
Open for lunch from 12:00 - 17:00 and dinner from 18:00 - 23:00 daily.
HABIBI (Lebanese Cuisine)
Lebanese
Ambiance
Family-friendly, Modern
Key Offerings
Savor the flavors of Lebanon with a menu that features vegetarian, vegan, gluten-free, and dairy-free options, available for breakfast, lunch, and dinner.
Reservation
No
Open for breakfast, lunch, and dinner from 07:00 - 16:00 and 18:00 - 23:00 daily.
JC STEAKHOUSE
Steakhouse
Ambiance
Modern
Key Offerings
Enjoy expertly prepared steaks and a variety of options for vegetarian, vegan, gluten-free, and dairy-free preferences, all served in a modern setting.
Reservation
No
Open for dinner from 07:00 - 23:00 daily.
CUSCO
Peruvian
Ambiance
Family-friendly
Key Offerings
Experience the vibrant tastes of Peru with a selection of vegetarian, vegan, gluten-free, and dairy-free options for breakfast, lunch, and dinner.
Reservation
No
Open for breakfast, lunch, and dinner from 07:00 - 16:30 and 18:00 - 23:00 daily.
CARIBEÑO
Caribbean
Ambiance
Family-friendly, Modern
Key Offerings
Indulge in Caribbean-inspired dishes available for breakfast, lunch, and dinner, with options to suit vegetarian, vegan, gluten-free, and dairy-free diets.
Reservation
No
Open for breakfast, lunch, and dinner from 07:00 - 16:30 and 18:00 - 23:00 daily.
CASA MIA
Mexican
Ambiance
Family-friendly, Modern
Key Offerings
Enjoy traditional Mexican flavors with an array of vegetarian, vegan, gluten-free, and dairy-free options available for dinner.
Reservation
No
Open for dinner from 18:00 - 23:00 on designated days.
LA CANTINA
Mexican
Ambiance
Family-friendly, Modern
Key Offerings
A delicious offering of Mexican cuisine available for dinner, with options for vegetarian, vegan, gluten-free, and dairy-free diets.
Reservation
No
Open for dinner from 18:00 - 23:00 on designated days.
LOS TACOS-SNACK
Mexican
Ambiance
Family-friendly, Traditional
Key Offerings
A casual dining experience serving Mexican snacks and meals available for lunch and dinner.
Reservation
No
Open for lunch and dinner from 11:00 - 23:00 daily.
SNACK SELVA
Ambiance
Family-friendly
Key Offerings
A laid-back snack service ideal for light bites.
Reservation
No
Open for lunch from 11:00 - 17:00 daily.
SNACK WATER PARK
American
Ambiance
Family-friendly
Key Offerings
Casual dining space serving American-style snacks for fun moments in the water park.
Reservation
No
Open for lunch from 11:00 - 17:00 daily.
THE GRILL
Argentinian
Ambiance
Family-friendly, Modern
Key Offerings
Taste the rich flavors of Argentinian cuisine with a variety of vegetarian, vegan, gluten-free, and dairy-free options for dinner.
Reservation
No
Open for dinner from 18:00 - 23:00 daily.
UNIQUE BAR AND SNACKS ADULTS POOL
Snacks
Ambiance
Modern
Key Offerings
A laid-back poolside setting perfect for enjoying light snacks and vibrant beverages under the sun.
Reservation
No
Open for lunch from 10:00 - 18:00 daily.
TAPAS AND VINO
Spanish
Ambiance
Modern
Key Offerings
Enjoy a delightful cocktail hour with a selection of tapas in a contemporary setting.
Reservation
No
Open for cocktail hour from 16:00 - 23:00 daily.
BOULANGERIE (Crepes, Ice Cream, Paninis and Snack Service)
Light Snacks
Ambiance
Modern
Key Offerings
Offering a delightful selection of crepes, ice cream, and paninis for a sweet or savory snack experience.
Reservation
No
Open 24 hours a day.
BEACH CLUB - SNACK AND BAR
Snacks
Ambiance
Modern
Key Offerings
Relax by the beach while enjoying convenient snack options and refreshing drinks.
Reservation
No
Open for lunch from 10:00 - 18:00 daily.
LOBBY BAR
Bar
Ambiance
Modern
Key Offerings
A vibrant meeting place to sip on cocktails and unwind after an exciting day.
Reservation
No
Open from 09:00 - 01:00 daily.
THE LIBRARY - SPEAK EASY BAR (Adults Only)
Bar
Ambiance
Modern
Key Offerings
An adults-only space providing a unique speakeasy experience for evening relaxation and camaraderie.
Reservation
No
Open from 18:00 - 01:00 daily.
WIRED LOUNGE - KIDS AND TEENS
Ambiance
Family-friendly
Key Offerings
A dedicated lounge for kids and teens, ensuring fun and relaxation.
Reservation
No
Open from 10:00 - 00:00 daily.
UNIQUE NIGHT CLUB (Adults Only)
Ambiance
Modern
Key Offerings
A vibrant adults-only night club atmosphere for lively entertainment and dancing.
Reservation
No
Open from 22:30 - 03:00 on select days.
THE NINTH PIN BOWLING AND SNACK BAR
Snacks
Ambiance
Family-friendly
Key Offerings
An engaging bowling experience complemented by a variety of snack offerings.
Reservation
No
Open from 10:00 - 01:00 daily.
CIRCUS (Kids Food)
International
Ambiance
Family-friendly, Modern
Key Offerings
Designed for kids, providing a joyful dining experience with kid-friendly international dishes.
Reservation
No
Open for dinner from 18:00 - 23:00 daily.
KASSETTE KARAOKE BAR (Adults Only)
Bar
Ambiance
Key Offerings
A fun karaoke bar for adults looking to enjoy lively entertainment and good company.
Reservation
No
Open from 18:00 - 00:00 daily.
Location
Carretera Cancun-Chetumal Km. 36.5, Riviera Maya, Cancun, Qroo,,
Alfredo V. Bonfil,
Mexico,
77500,
Quintana Roo
Map view
Carretera Cancun-Chetumal Km. 36.5, Riviera Maya, Cancun, Qroo,,
Alfredo V. Bonfil,
Mexico,
77500,
Quintana Roo
City landmarks
Landmark
Moon Palace
850 m
Spa Centre
Spa
1.3
km
Landmark
Moon Palace Golf Club
1.3
km
Theme Park
Xoximilco
3.1
km
Theme Park
Ventura Park Cancun
4.3
km
Landmark
Piston Pueblo
3.0
km
Golf Course
Riviera Cancun Golf Resort
2.9
km
Amusement Park
Wet 'n Wild
4.3
km
Golf Course
TPC Cancun Country Club
4.8
km
Golf Course
Cancun Country Club
4.8
km
Nearby
Event hall
Moon Palace Arena
340 m
Restaurants
La Gondola
450 m
Carretera Cancun-Chetumal
Momo
1.2
km
Moon Palace Complex Adjacent to lobby
Palapa Fragata
1.1
km
Carretera Cancun-Chetumal Km. 340 Moon Palace Golf & Spa Resort
Explore Alfredo V. Bonfil
Explore the Surroundings
Top Attractions
Activities
Dining
Entertainment
Moon Palace
11 minutes' walk
A luxury resort featuring stunning architecture and a world-class spa. Perfect for a leisurely stroll or dining.
Spa
16 minutes' walk
An indulgent wellness retreat offering massages and treatments. Ideal for relaxation after exploring the area.
Xoximilco
10-minute drive
A vibrant floating fiesta with live mariachi music and traditional Mexican cuisine. A unique cultural experience.
Ventura Park Cancun
10-minute drive
An amusement park featuring water slides, zip lines, and adventure activities for all ages. Fun for the whole family.
Golf at Moon Palace Golf Club
16 minutes' walk
An 18-hole championship golf course designed for all skill levels. Rentals and classes available on-site.
Relaxation at the Spa
16 minutes' walk
A tranquil escape offering various massages and wellness treatments. Advance booking recommended for peak times.
Water Activities at Ventura Park
10-minute drive
Exciting water sports like jet skiing and snorkeling await. Rentals are available, and instruction is provided.
La Gondola
6 minutes' walk
Authentic Italian cuisine in a casual setting. Famous for its fresh pasta and homemade sauces; reservations recommended.
Momo
14 minutes' walk
A vibrant Japanese restaurant specializing in sushi and ramen. A lively atmosphere makes it a favorite among locals.
Palapa Fragata
14 minutes' walk
A beachfront restaurant offering seafood specialties. Enjoy casual dining with panoramic ocean views.
Moon Palace Arena
5 minutes' walk
A dynamic venue hosting concerts and events, offering a lively nightlife experience. Check the schedule for upcoming shows.
Piston Pueblo
10-minute drive
A lively bar with live music and themed nights. Great for socializing and enjoying local spirits in a fun environment.
Getting around
City Centre
Alfredo V. Bonfil29 min
 ·Â
19.1
km
Airports
Cancun International Airport (CUN)19 min
 ·Â
12.3
km
Isla Mujeres, Quintana Roo (ISJ)61 min
 ·Â
40.2
km
Reviews and Ratings
Feedback from previous guests about their experience.
Guest reviews
5.0/10
based on 5 reviews
8.3
8.3/10 based on 320 reviews
Michelle
United States,
JanuaryÂ
2025
6.6/10
My stay at the hotel had its ups and downs. The rooms were comfortable enough, but the layout made it challenging for families, as they were quite spread out. Service was a mixed bag; while I encountered some friendly staff, others were untrained and not very accommodating. On a positive note, the location made it easy to enjoy nearby attractions, but the dining options could use some improvement in variety.
Rooms
7.0
The rooms were comfortable enough, but the layout meant they were too far apart from each other, which wasn't ideal for family gatherings.
Service
5.0
While I experienced some friendly service, I also encountered staff who were untrained and quite rude at times, which dampened the overall experience.
Location
8.0
The hotel is conveniently located, making it easy to explore nearby attractions and coffee shops, which I really enjoyed during my stay.
Dining
6.0
The dining options were decent, but I found the variety to be lacking, especially at breakfast.
Facilities
7.0
The facilities were okay, but nothing stood out as exceptional during my visit.
Jane
United States,
JanuaryÂ
2025
8.4/10
I really enjoyed my stay at this hotel, as the rooms were spacious and well-equipped, making for a comfortable experience. The amenities were impressive, and the overall vibe was relaxing. However, I did find the room distance a bit inconvenient since I needed a buggy to visit my family in other rooms. Also, some staff seemed a bit overwhelmed and could use more training.
Rooms
9.0
The rooms were spacious and well-equipped, providing an amazing atmosphere.
Service
7.0
While the service was friendly, there were some hiccups as staff seemed overwhelmed and could benefit from better organization.
Location
9.0
The hotel is located in a beautiful area, making it easy to take morning walks to a nearby coffee shop.
Dining
8.0
Dining experiences were elaborate, especially with vegetarian and vegan options available.
Facilities
9.0
The amenities were impressive, creating a relaxed and enjoyable atmosphere.
Andrea
United States,
NovemberÂ
2024
7.0/10
I recently stayed at this park hotel and found it to be a solid choice. The rooms are spacious and well-equipped, making for a comfortable stay. I especially enjoyed the beautiful surroundings, but there was a downside with the distance between rooms and the need for a buggy to visit family members. Overall, it's a good value for money, but coordination could improve.
Rooms
8.0
The rooms are spacious and well-equipped, offering a comfortable retreat. However, they are quite far apart, and it can be inconvenient if you're visiting family.
Service
6.0
I found the service to be hit or miss. While some staff were friendly and hard-working, others seemed a bit unaccommodating, especially towards non-members.
Location
7.0
The hotel is surrounded by beautiful landscapes, and I enjoyed my daily walks to a nearby coffee shop each morning. However, accessing the beach was quite a challenge.
Dining
6.0
The dining experience was decent, but it didn't stand out to me. I felt options could be more elaborate to enhance the overall experience.
Facilities
8.0
Facilities were comfortable and generally well-maintained, contributing positively to my stay.
Spacious rooms
Distance between rooms
Jerry
United States,
NovemberÂ
2024
7.0/10
I had a great stay at this hotel. The rooms were spacious and comfortable, though the layout made it a bit inconvenient as we needed a buggy to visit family. The staff was generally accommodating, but there were moments when they seemed less welcoming to non-members. The amenities were excellent, but accessing the beach could be tricky. Overall, it offered good value for money despite some minor drawbacks.
Rooms
8.0
The rooms were spacious and very comfortable, providing a good level of relaxation during my stay.
Service
7.0
Most of the staff provided friendly service, although the treatment of non-members could be improved.
Location
6.0
The location was decent, with some nice walks to local coffee shops each morning, though the beach access was not great.
Dining
Facilities
7.0
The hotel had excellent amenities, but the distance between rooms made it a bit less convenient for family gatherings.
William
United States,
OctoberÂ
2024
7.0/10
I recently stayed at this hotel and found it had some excellent qualities but also a few drawbacks. The rooms were spacious and well-equipped, making for a comfortable stay. However, they were quite far from each other, so I had to rely on the buggy service to visit family. The staff delivered impressive service, but there were times when they seemed a bit untrained, which affected the experience. Overall, it offered good value for money, but it wasn't particularly family-friendly.
Rooms
7.0
The rooms were spacious and well-equipped but located too far apart from each other.
Service
7.0
The service was very good, with staff members working hard to assist guests, although some seemed a bit untrained.
Location
8.0
The hotel is nicely located for enjoying nearby activities, but the distance between family rooms can be inconvenient.
Dining
Facilities
6.0
The hotel has a good range of facilities but isn't ideal for families given the layout.
Curious about the exclusive early booking rate?
Don’t wait—secure exclusive rates right now!
Check Rates
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
is available in for free.
Breakfast
At the hotel Moon Palace The Grand Cancun All Inclusive guests are invited to a full breakfast served for free.Â
Pets
Pets are not allowed.
Languages
English, Spanish
Number of rooms:
1153
FAQs
About Moon Palace The Grand Cancun All Inclusive
What are the check-in and check-out times at Moon Palace The Grand Cancun All Inclusive?
Check-in time is at 15:00 and check-out time is by 12:00.
How far is Moon Palace The Grand Cancun All Inclusive from Cancun International Airport?
The hotel is located 14 km from Cancun International Airport, approximately a 20-minute drive.
What dining options are available at Moon Palace The Grand Cancun All Inclusive?
The hotel offers an Ă la carte restaurant serving international dishes and a Mexican venue for regional options, along with multiple bars.
Does Moon Palace The Grand Cancun All Inclusive provide beach access?
Guests have access to a private beach area with sun loungers and beach cabanas.
Is parking available at Moon Palace The Grand Cancun All Inclusive?
Free private parking is available on-site without the need for a reservation.
What amenities are included in the rooms at Moon Palace The Grand Cancun All Inclusive?
Rooms are equipped with air conditioning, a flat-screen TV, a coffee machine, and complimentary toiletries.
Are there any nearby restaurants to Moon Palace The Grand Cancun All Inclusive?
Nearby restaurants include Bugambilias and Pier 8, both located within 1 km.
Does Moon Palace The Grand Cancun All Inclusive have a spa?
The hotel features AWE Spa, offering a range of luxurious treatments and wellness services.
Does Moon Palace The Grand Cancun All Inclusive offer business services?
The hotel has a business center with facilities for meetings and events.